Help Centre

What kind of help do you need?

illustration of a telephone

Need Urgent Help or Support?

If you are distressed or experiencing despair, try to speak to somebody now.

·       Is there a family member or a friend you could call?

·       Is there a neighbour or colleague who can help?

If you or anyone else is in immediate danger or harm, then please call the Gardaí or Ambulance Service on 999.

If you’re on campus please call our campus emergency line 01-716-7999

Accident and Emergency Departments provide 24 hour service for any emergency including mental health emergencies.

Do you need medical or mental health help now?

If so, then it is crucial that you contact the right person - most likely your GP. They will help you to get specialist help. If your GP surgery is closed, their answerphone will direct you to the right place.

There is an out of hours service available via East Doc on  01-221-4021

Get 24 hour support

If no-one is available when you need help, or you'd like to speak to an impartial person in confidence, you can contact the Samaritans on 116123 for round-the-clock support. You can also contact them by email or by post.

UCD Niteline

UCD Niteline is an additional student focused listening and information support service. The service provides support for students at night time who simply would like to talk to someone that will listen, accept and understand without judging. With Niteline, you can talk or message about anything; no problem is too big or too small. The service is free and available every night in term (9pm - 2.30am) & offers both online chat messaging and phone assistance on 1800 793 793.

https://niteline.ie/ 

UCD has a number of other support services if you need additional help:

Most of these services can be accessed here: http://www.ucd.ie/students/support/

UCD Student Advisers

The UCD Student Advisory Service is a point of contact, support and referral for all UCD students throughout their studies. Every academic programme in UCD has a dedicated Student Adviser who offers students time and space to explore issues of concern and who are there to support, information and advice to students. The Student Advisers can assist students in finding pathways to deal with personal, social and emotional issues and can advise of appropriate UCD policies, procedures and services. Student Advisers work closely with academic and administrative staff as well as with the other student support staff to ensure that each student’s experience at UCD is as fulfilling and enjoyable as possible.

https://www.ucd.ie/studentadvisers/

UCD Student Counselling Service

The Student Counselling Service is a free and confidential service staffed by professionally qualified psychologists and counsellors. Counselling provides an invitation to speak privately with a professional about any problems that are worrying or upsetting. Talking to people who are trained in a special way to listen to problems can deepen a person’s understanding of what is happening and develop alternative ways of dealing with the situation. 

https://www.ucd.ie/studentcounselling/contact/

UCD Student Health Service

The Student Health Service provides a confidential GP service to registered students of UCD. There are daily urgent slots available for any student with an urgent issue. The GP can listen ad advise you and assist with any mental health issue.

https://www.ucd.ie/stuhealth/contact/